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Infrastructure Outsourcing
USTech consolidates, stabilizes, and modernizes existing and new infrastructure implementations – improving productivity as well as customer service and satisfaction. Our infrastructure operations management techniques reduce the total cost of ownership and operations (TCO) for our customers. Leveraging the Information Technology Infrastructure Library (ITIL®) Version 3 (V3), we apply best practices for Incident Management, Problem Management, Release Management, Configuration Management, Capacity Management, Availability Management and Asset Management.
USTech manages increasingly complex information system infrastructures as business strategies are centralized around an Internet-enabled economy. During infrastructure transformation projects, we support senior IT management by maximizing the value of existing technology while evaluating new technology investments in order to drive competitive advantage, improve operational performance, and lower costs and risks.
We work with private companies and Government agencies to transform their IT investments into seamless, scalable, multi-service environments. The end result promotes collaboration across the enterprise as well as increasing day-to-day operational stability. We oversee the operation of all components of the technical infrastructure, including storage devices, network technologies, servers (both physical and virtualized), and the applications they host. We work to operate and manage end-to-end business processes in accordance with Service Level Objectives and Agreements (SLO/SLAs).
We offer a comprehensive range of services, including:
- Enterprise service and support management
- Systems and database administration
- Enterprise backup and recovery
- Email administration and support
- BlackBerry administration and support
- Citrix deployment and support
- Tier 1 Help Desk/Call Center operations
- Tier 2 Desktop and Field support
- Hardware and software product support
- Hardware and software asset management
- Desktop deployment and image management
- Data center planning, design and construction
- Data center management and operations
- Data center consolidation and relocation
- Data storage, archiving, and protection
- Network administration and integration
- Remote access/Virtual Private Network (VPN) solutions
- Capability Maturity Model Integration (CMMI)
- Systems Development Life Cycle (SDLC) support
- ITIL® V3 adoption and integration services
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Benefits:
- In today’s climate of flat or shrinking IT budgets consolidation offers a means to achieve significant cost savings.
- Consolidation helps curb the exploding need for space and power in the datacenter.
- The performance of servers and storage can be drastically increased.
- Systems Admin time can be sharply reduced as system availability and user satisfaction increases.
- An improvement in Disaster recovery naturally follows most consolidation projects.
- IT infrastructure can be modernized to support the installation’s future plans for growth.
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Transparent:
- All system elements become virtual
- Little or no operator intervention
- Location is irrelevant
- Zero latency enterprise is the goal
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Workload:
- Common operating system
- Improved standards
- Business realignment
- Greatly increase flexibility
- Greater security
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Physical:
- Reduced skills dilution
- Lowered overhead costs: power, space etc.
- Improved network and application performance
- Greater security
- More efficient networking and storage
- Reduced failure points
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Logical:
- Simplified administration
- Reduced operational headcount
- More effective and efficient use of administrative resources
- Less planned downtime
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Business Drivers for Consolidation
Why Your Company Should Virtualize:
- Virtualizing your IT infrastructure lets you reduce IT costs while increasing the efficiency, utilization, and flexibility of your existing assets. Around the world, companies of every size benefit from VMware virtualization. Thousands of organizations—including all of the Fortune 100—use VMware virtualization solutions.
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Top 6 Reasons to Adopt Virtualization Software
- 1. Get more out of your existing resources: Pool common infrastructure resources and break the legacy “one application to one server” model with server consolidation.
- 2. Reduce datacenter costs by reducing your physical infrastructure and improving your server to admin ratio: Fewer servers and related IT hardware means reduced real estate and reduced power and cooling requirements. Better management tools let you improve your server to admin ratio so personnel requirements are reduced as well.
- 3. Increase availability of hardware and applications for improved business continuity: Securely backup and migrate entire virtual environments with no interruption in service. Eliminate planned downtime and recover immediately from unplanned issues.
- 4. Gain operational flexibility: Respond to market changes with dynamic resource management, faster server provisioning and improved desktop and application deployment.
- 5. Improve desktop manageability and security: Deploy, manage and monitor secure desktop environments that users can access locally or remotely, with or without a network connection, on almost any standard desktop, laptop or tablet PC.
- 6. DR solutions with VMware deployment is relatively rapid, reliable, cost effective and automated.
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“Virtualization is easiest to roll out and exploit in test/dev scenarios, but companies have been leery of trusting their mission-critical and compute-intensive applications to virtual machines. The technology is ready, though, and the benefits can be significant”
“The Risk is Real: Disasters are not always the result of high winds and rain. In the past two years, 52% of businesses experienced an unforeseen interruption, and the vast majority (81%) of these interruptions caused the business to be closed for one or more days
Why Your Company Should Virtualize:
- Virtualizing your IT infrastructure lets you reduce IT costs while increasing the efficiency, utilization, and flexibility of your existing assets. Around the world, companies of every size benefit from VMware virtualization. Thousands of organizations—including all of the Fortune 100—use VMware virtualization solutions.
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Back-Up and Disaster Recovery
Most businesses today are heavily automated and damage to equipment or data can not only disrupt business continuity and inflict financial losses but also threaten the very survival of a company.
We provide a strong plan to ensure business continuity through restoration of data that takes care of:
- Data Loss Prevention
- Disaster Recovery Facility
- Damaged Hardware
- Intentional Damage
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Damaged business systems can be restored by using alternative infrastructure and gadgets at a different location. This is extremely crucial for small and medium-sized IT and related businesses. We achieve this using Cold-Warm-Hot Sites depending upon in-depth analysis of your business DR requirement.
“No matter what the size of your business, including disaster recovery services within your system is no longer an optional add-on. It is an indispensable element of your IT systems because we simply don't know what kind of danger is lurking round the corner”
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