Four Trends in IT to Watch for 2021

The digital revolution has been a firm reality for almost two decades. As rapidly as the developments have evolved, there’s been a steadiness that’s allowed businesses in all industries to keep up with demand. However, after 2020, with more people at home, technology’s foray to society’s forefront has significantly been expedited. 

You’ll see how – in the four trends discussed below – the IT industry is responding to this surge in digital demand.                                                            

Trend 1: A Culture Demanding Digital Tech At Every Turn

These days, consumers want all-encompassing digitalization. During a shopping journey, shoppers are currently interacting with more channels than ever before, with 73% using over one at a time.

Furthermore, 65% of consumers want continual departmental interactions with a company.

Many of these shifts in consumer behaviors stem from the pandemic—people are stuck at home and using technology. As a result, companies have pushed digital and automation transformation initiatives ahead by several years. 

Keeping up with these trends means that IT needs to fit in the overall business picture. If tech departments become silos, they can’t satisfy demand and capitalize on the opportunity. The need to overcome this issue has led to a citizen revolution in development.

Gartner claims that active citizen developers will be four times more prevalent in the next two years than professional developers at large enterprises.

Trend 2: Innovation is Becoming a Democracy

Lines of Business (LoBs) have aligned themselves with the digital transformation. 

68% of LoB users believe that LoBs and IT should combine to spearhead the technological revolution. And over half of LoB users don’t think their IT department is completing projects quickly enough. This has driven a rise in roles for business analysts and data scientists.

Low code development tools are helping enterprises improve productivity. By 2024, Garner reports over three-quarters of large corporations will be using four low-code development tools. They’ll be applying them to IT app creation and citizen-based initiatives. 

Over 65% of app development activity will stem from low-code technology by 2024. IT and CIOs must capitalize on this trend to promote tech-savviness throughout all facets of the business. 

Trend 3: Enterprises Are Becoming Composable 

Think about this: over 8,000 apps exist in the marketing technology space alone. This level of production is incredibly prolific. 

Saving time and money on the abundance of future projects – sure to bog down IT departments – is reusable integration assets. Over half of surveyed companies say it’s through these repurposed, diverse tools that the most business value is being generated. 

A key technology to keep up with the app proliferation rate is something called composable enterprise. According to Gartner’s Hype Cycle for Emerging Technologies, this methodology allows businesses to act with more agility and pivot when need be. Such an approach is conducive to innovation while being friendly to budgets and partnerships.

Trend 4: Automation is Taking Over 

A 1.4% rise in economic productivity across the globe has been predicted by McKinsey. This increase is due to automation. According to Salesforce, seven out of ten service agents believe that automating routine tasks is the key to them bringing value to more crucial work.

These kinds of numbers ring true across all industries. 

As a result, automation is running rampant everywhere. All organizations need system connectivity between apps and data to satisfy this shift, or else their automation will be hindered. Many companies are leaning on APIs to streamline and simplify the automation process.

Experts view APIs as the most sophisticated way to scale controlled access to a defined data/functionality scope.

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